Newths at Work
The MaraPets server is currently offline
25 February Update
All of the servers have been set up and re-installed. All of the data that we could restore has been restored. The database has been set up and data is being imported. The Marapets database is HUGE and has taken 12+ hours already today. Once all of the data is imported, we have to rebuild the indexes. Luckily, the Marapets cache was not reset for many weeks and has A LOT of information saved in it. We will be verifiying database data with cache data and updating this first. Once this is ready, hopefully within the next day or so, Marapets will re-open in stages. We will first open MaraTalk and Forums, followed by other parts of the site. We appreciate your patience - it won't be long now!
23 February Update
We have an update for you all but it is really not the news we were hoping for... We have repaired what was broken but there was more damage than we ever expected. Although we have many backups and logs some of these were corrupted too and it is making a clean restore impossible. We have had a team working with us around the clock that specialise on data recovery and this is the current delay. We have approx 95% of Marapets data but its that final 5% that we are trying to recover.
We're doing our best to get Marapets back online ASAP. Please be prepared for your account to be quite different from how you left it. You may find some things missing, some trades/pet trades/sales reversed and old items you have used/sold returned. Please do not panic - everyone is affected equally. We will do everything we can to limit the damage and once we are back, we will work with you all to fix and compensate any major losses.
22 February Update
The part has finally arrived and we are now working around the clock to get Marapets back as quickly as possible. Once again, sorry for the delay and we will keep you updated.
19 February Update
As you may have noticed, we have been down for almost 3 days. Marapets experienced a catastrophic hardware failure and we have been working around the clock to fix it.
We are sorry for not updating you sooner but we didn't have any news until now. We are waiting on a replacement part to be delivered and installed (the weekend made this slower).
Once we have this ready we will know more information and keep you updated here. Marapets is not closing and any information you hear elsewhere is false.