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jorytoo
I am so extremely glad there are warnings about mailing staff with non emergency stuff. If people would read them, it would be wonderful. This is a sampling of December 3rd's mail in my inbox, and the 3rd was much, much better than the past couple of days. These do not include the valid mails I receive, not even the ones that should have been sent in a ticket instead. If you see your mail here, and wonder why you didn't get a response from me, this may explain it, I hope.... (I really did answer several of these, even.) Please note, that if these people can mail, they can also see the forums.


hi- my name is ?????? and i am saying r u there

hi- hi

Help!- Hi im ?????? and i was wondering if u train ur pet in the gym in lush lake but u have a diamond but it's not a diamond u need will we get frozen?

Help- Why won`t the advent calender open?

Help- what is a dentist ticket for?

help..- where ar the hidden avatars.

why- how cme the calander is not working ??????

ive got a song- ive got a song... that will get on ya nerves get on your nerves get on your nerves....soz im really happy!

hi i need help- how do i rename my pet?

exscuse me- exscuse me but it is the 3rd of december and the advent calander isnt working i havent got anything from there for the past 3 days it just says the advent calender opens on the 1st of december 2007 please can you help

help- why isnt the calender on

marahome- hey in the marahome can u and a friend talk inside it if both go in at the sme time or its just for the pet

IMPORTENT- OK U SAID YOUR PLUSHIE COLLECTION IS COMPLTE BUT U FORGOT MUTANT POERA PLUSHUIE

hi- Hey ?????? said she was going to give me a prize 4 winning a fashion show but she never did i should get one now!!

??- This is no fair. My cousins created an account on marapets this weekend and his Avatar(non human) works but mine does. why is that?

hi- hi gma

Hi- Would you like to help me???

I am doing this thing Project Santa,
I am hoping that I can get people to donate or help a bit becase the money and/or items will help!! Like i am trying to get all kinds of christmas things and i will try and send 1 christmas present per mara member!!
would you like to help??
mm me~~ thanks~~

club- yoyoyyo come to my club at criss mind freak and somthing k thx a
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jorytoo0
jorytoo3 Dec 20071comment
I believe that all of the staff on Mara do one heck of a job, even in adverse situations, and that every one of them deserves a pat on the back at least for giving their time freely to keep this site as pleasant and nice to be here as the members will allow. It is a thankless job, and the rewards they all get for doing it are the few thank yous that members manage to pass along from time to time. I want to thank each and every one of them for making it worth being here.
jorytoo0
jorytoo17 Nov 20070comments
Struck a nerve?

Yep, I think so, several in fact.
We are constantly on a fight against scamming, spamming, cheating and harassing of others. Is the balance easy to find? Heck no, but in my opinion, staff is doing one heck of a job within given boundaries.

First of all, we are a game site, and not a baby sitting site. Our job is to keep the site as nice a place to be as possible, and not to spend countless energy trying to babysit only one or just a few accounts that either are or want to act like unruley children.

Do we have a problem with newbies? No, every one of us was a newbie at some point in time, and our wish is to give everyone an enjoyable site without having to hand it to them on a silver platter. Yes, we get irritated that some think that newbies should be ousted simply because they tend to do newbish stuff like underbidding on items in trades or asking 'how to' questions. Perhaps you could send a link to a helpful marasite rather than sending them a 'how dare you bid on my precious pixels' or 'why didn't you read my lookup, my blog, my last 17 forum posts, my marasite and my mind before you bothered to write to me?' Yes, the trivial reports are irritating when we are working on other things constantly..

Oh, and then the forum posts that want to pass judgement on what staff does or demands on what staff needs to do before this site is playable for you? Scream that an account you reported is still a viable account.. You do not have a clue what has gone on behind the scenes at all, it is not your concern how we have handled someone elses account, your main concern should be how we have handled your account, even in adverse situations.

We do stand by our 48 hour protection if in fact you are really scammed and not just taunted a bit. We do not have a button that will make everyone think and say things just as we would like, and there are always going to be some that try to push the boundaries. You push certain boundaries and others push certain other boundaries.. what makes one right and the other not right?

This thought does stretch all the way to the reports I see that 'so and so' is doing 'such and such' and since I got in trouble so should they. There is a tremendous difference between 'donate to me because my dog died' and 'if you have blue roses for sale, please let me know so I can buy them for my memorial to my lost loved one'. I also see a huge difference between '
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jorytoo0
jorytoo2 Nov 20070comments
The biggest question is which to rant about first, the stupid mails that flood my maramail, or the stupid reports that show up for me? I do not mind either if they are
legitimate, but most of what I am getting lately is not.
I will start with the mails.

There is no need to mail a staff member to explain simple things. The forums can be used, and 3/4's of the members can answer almost every question I get asked.
For some reason, people believe that my star means I should be their personal guide through Mara. I am not a personal guide.
It is easy enough to learn your way around. There are a few good sites for information about Mara that will help. Again, ask in the forums

Do I want to trade pets?
No, I think I was clear about that on my lookup, as well as on a few other things.
No, I do not want to be your friend and chitchat with you. I have things I need to do on the site.
No, I do not want to invite you to my club, I wish my club members would ban together and create another club, as I have not been able to be active there in ages.. too much to do elsewhere.
Do I want to give you something from my gallery? No, none of it is for giving, and what you may offer on is explained there.
Do I want to unban or unfreeze your (or your brother, sister, friend, etc) account? Probably not, but I will check. If I say no, though, I have no desire for a 2 minute, hour, day or week conversation with you about why I should change my mind. I do not want to hear about how unfair staff is, either, we did not break the rules to get the account frozen or banned. If we made a mistake, we will fix it the best we can, and will usually apologize, we are human, also.
If you attack me through my mail, do not expect me to sit quietly.. again, I am human.

If your mail was important, and I did not respond, I may have missed it, and feel free to write again. If you have written to other staff members about the same thing and just not received the answer you want, do not expect me to respond and give you a different answer.
If you do need to write me back about something, do not expect me to remember your question, remind me what it was about.

If you have a valid question to ask me, do not ask me if you can ask me a question or if I am staff, ask the question up front.
I do not have time to play games about what you are needing to know. I am sure there is much I have missed
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jorytoo0
jorytoo19 Jun 20070comments
I am reasonably sure that this is reposted with permission, but will remove it if it is requested. I would normally accuse this player of what I call 'information overload' and have done so in mails with him, but this did catch my attention, and out of concern that the main thread will be lost I have recaptured this important information here.
Posted by penchanter22
2nd Jun 06:16 PM

_________________________________

I REALLY HATE TO DIP INTO THIS ONE, but...

... the next time someone posts drivel like this... it is in everyone's best interest to maybe consider... just walking away.

# 1 : there is a customary twelve-hour time limit before a new account can send MMail "for a reason"... what that "reason" is, I dunno, nor do I care at this point... but I can think up a good one right here on the spot -- to give a genuinely NEW USER time to take it upon themselves to EXPLORE ( OMGawd, what a concept! ) the site, get out an old fashion writing instrument and scratch pad, or maybe one of those new-fangled digital note-taking devices, and start jotting down questions they develop as they come across different things on the site that mystify them over their first twelve hours on the site

# 2 : if/when an account gets banned/frozen - who are we to interfere? "Sorry to hear that happened!" ( Why are we sorry, exactly? That -they- most likely screwed up their own account and got pinched for it? ) "I'll go MMail a staff member right away for you!" (Again, there is a twelve-hour customary restriction placed on all newly-created accounts 'for a reason'. Who do you think you are to circumvent that?

I am *NOT* trying to be mean here - I am being sincere... do you really think your account is worth getting mixed up in such a mess and potentially getting banned/frozen, too, because you chose to stick your nose where it does not belong, all because you are just trying to be too nice to someone who potentially screwed up their own account(s) [note the 's']?? C'mon now.

I have NOTHING AGAINST being nice... I suffer the same affliction. *wink* But getting my account pinched because someone else got theirs pinched is NOT my idea of "helping out." Just think about it for an hour or so, before you jump right in and start making promises and connecting yourself with potential wrong-doers all in the name of some Utopian society that simply does not exist just yet.

# 3 : For sake of arg
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jorytoo0
jorytoo2 Jun 20071comment